Caring for your dog naturally
+44 0333 123 1616
0 Shopping Cart £0.00
CLOSE

YOUR SHOPPING CART IS CURRENTLY EMPTY

Do not hesitate. Check out our wide range of products!

Privacy and Cookies Policy

PRIVACY POLICY

What information do we collect about you?

Pro-Canine Ltd collects, processes and stores the personal data that you supply to us. 

How will we use the information about you?

When you share your personal information with us, you have a right to expect that information to be treated with total confidentiality. Therefore, it is our responsibility to manage your personal data that you provide to us with care and in accordance with all data protection legislation and industry best practice.

Whether you have supplied your personal details online, by phone, by email or in a letter, we will never use them without a lawful reason to do so. We will use your personal data for the purposes for which they were initially requested.

It is your responsibility to ensure that your personal data provided to us is accurate and up to date. You can update your personal contact details, including email address and phone number, by emailing us at info@pro-canine.com 

We will not share any personal information about you with third parties.

Marketing

Based on your marketing preferences, we use your email and home address to send you details of our latest products and promotions. You may opt out of receiving marketing emails at any time.

We will not share any personal information about you with third parties.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. 

How to contact us

If you have any questions about our privacy policy or information we hold about you, please contact us at info@pro-canine.com 

How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary for the operation of our website.

This Website will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.

The following are not strictly necessary but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website will:

  • Offer Live Chat Support (if available)
  • Track the pages you visits via Google Analytics

Targeting Cookies

This Website will:

  • Allow you to share pages with social networks such as Facebook (if available)
  • Allow you to share pages via Add This (if available)

To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.